Scanly

Support

We read every Scanly support message.

Email: support@keenshift.ai

Common questions

Why does the simulator say camera unavailable? Apple document camera requires real camera hardware. Use a physical iPhone to scan paper; the simulator can still review the sample PDFs, OCR, search, export, and paywall.

How do I cancel Scanly Pro? Open iOS Settings -> Apple ID -> Subscriptions -> Scanly -> Cancel.

How do I export a PDF? Open a document and tap Share PDF. iOS shows Files, Mail, AirDrop, print, and other enabled destinations.

Where are scans stored? On your device. Scanly does not upload documents to a server.